“Organizations deserve practical solutions from professionals who have lived the challenges they face.”
— Patrick McKeon, Founder
Improving Ambulance Services, Healthcare Transportation, and Patient Access to Care
Patrick J. McKeon, MS, NRP, LP
Founder & Principal Consultant | Red Lights Consulting Group
For more than two decades, Patrick McKeon has dedicated his career to improving ambulance services, healthcare transportation, operational performance, and patient access to care. As Founder and Principal Consultant of Red Lights Consulting Group, Patrick brings a unique combination of EMS leadership, healthcare operations expertise, revenue cycle knowledge, and strategic business development experience to organizations across the country.
A Texas-licensed and Nationally Registered Paramedic, Patrick has held leadership roles within municipal EMS systems, private ambulance services, hospital-based transport programs, Veterans Affairs transportation initiatives, and non-emergency medical transportation (NEMT) organizations. His experience spans frontline clinical operations, executive leadership, reimbursement strategy, accreditation readiness, stakeholder engagement, and healthcare transportation program design. Today, Patrick partners with ambulance services, NEMT providers, healthcare systems, and community stakeholders to develop sustainable solutions that improve operational efficiency, financial performance, patient access, and organizational growth.
A Career Built on Leadership and Results
Throughout his career, Patrick has led the development, implementation, and optimization of complex ambulance and transportation programs serving diverse patient populations and healthcare organizations. His work includes designing and leading large-scale ambulance and NEMT programs, creating payer-focused revenue integrity initiatives, implementing prior authorization workflows, optimizing fleet utilization, and improving electronic patient care reporting (ePCR) documentation processes.
Patrick has successfully guided organizations through accreditation processes, established quality assurance and training programs, and developed operational frameworks that improve service delivery while strengthening financial performance. His leadership experience spans municipal, commercial, hospital-based, and federal healthcare transportation environments, providing a broad perspective on the challenges and opportunities facing today's EMS and NEMT organizations.
Areas of Expertise
Patrick provides consulting and advisory services in the following areas:
EMS & Ambulance Operations
- Ambulance service assessments
- Operational performance improvement
- Strategic growth planning
- Fleet utilization analysis
- Staffing and deployment optimization
- Quality assurance and compliance programs
- Accreditation readiness
Non-Emergency Medical Transportation (NEMT)
- NEMT startup and expansion strategies
- Wheelchair, stretcher, and ambulatory transport operations
- Broker and managed care readiness
- NEMT program development
- Facility and healthcare partnerships
- NEMTAC-aligned operational practices
Revenue Cycle & Reimbursement
- Revenue integrity reviews
- Prior authorization workflows
- Documentation optimization
- Reimbursement performance analysis
- Payer-provider collaboration
- Denial reduction strategies
- Financial performance improvement
Healthcare System Transportation Programs
- Hospital transportation program design
- Patient flow optimization
- Alternative transportation solutions
- Care coordination initiatives
- Stakeholder engagement strategies
- Community healthcare access solutions
Leadership & Organizational Development
- Strategic planning
- Executive leadership support
- Change management
- Process improvement
- Performance measurement
- KPI and dashboard development
- Organizational growth strategies
Healthcare Transportation Innovation
One of Patrick's most notable accomplishments includes architecting and implementing a comprehensive hospital-based transportation program for a major North Texas healthcare system. The program streamlined patient transportation services across the health system, supporting more than 80,000 patients annually while improving operational efficiency, patient flow, and care coordination.
Through strategic program design, operational improvements, and reimbursement-focused initiatives, the organization realized more than $4 million in documented cost avoidance while enhancing patient access and transportation reliability. Patrick's expertise in aligning transportation operations with broader healthcare objectives has helped organizations improve both financial and clinical outcomes.
Experience Across Multiple Healthcare Environments
Patrick's experience includes leadership and consulting engagements involving:
Notable operational leadership directing large-scale transportation operations, while overseeing quality assurance, workforce development, and operational performance initiatives.
Education & Credentials
Education
- Master of Science (M.S.), Emergency Services ManagementColumbia Southern University
- Bachelor of Science (B.S.), Business Administration & ManagementColumbia Southern University
Certifications & Licensure
- Texas Licensed Paramedic (LP)
- Nationally Registered Paramedic (NRP)
- EMT-Paramedic (Florida, New York, Georgia)
- Certified Transport Specialist – Advanced (CTS-A)
- Mental Health First Aid (MHFA)
- Incident Command System (ICS) / National Incident Management System (NIMS 100–800)
Professional Affiliations
- NEMT Advisory Council, NEMTAC
- National EMS Management Association (NEMSMA)
- American College of Healthcare Executives (ACHE)
Why Red Lights Consulting Group?
Red Lights Consulting Group was founded on a simple belief: organizations deserve practical solutions from professionals who have lived the challenges they face.
Patrick's career has been built on improving transportation systems, strengthening healthcare access, developing sustainable operational models, and creating measurable financial and organizational outcomes.
Whether working with an ambulance service seeking growth, a healthcare system looking to improve patient transportation, or an NEMT provider focused on operational excellence, Patrick brings hands-on leadership experience, industry knowledge, and a commitment to helping organizations succeed.
Let's Start the Conversation
If your organization is looking to improve operations, increase revenue performance, expand transportation services, strengthen stakeholder relationships, or develop a long-term strategic roadmap, Red Lights Consulting Group is ready to help.
Let's Have a Conversation